IT Support -
- 5
- Krishnagiri
- Active
- 6-9 Lacs
- Full Time
- Private
- Urgent
Job Description
-
Date Posted:
2023-11-11 -
Expiration date:
0 -
Location:
Krishnagiri -
Job Title:
IT Support - -
Experience:
5 -
Industry:
IT Software -
Salary:
6-9 Lacs
Job Description
Posses Excellent Verbal & Excellent Communication Skills Be a Team Player with strong Interpersonal Skills Should have basic knowledge about ISP / Smart Phones / Laptop / Monitor / CPU Flexible to work in Rotational shifts 24*7 Taking ownership of customer issues reported and seeing problems through to resolution Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Direct unresolved issues to the next level of support personnel Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Ensure proper Documentation and closure of all issues Ability to multi-task and prioritize workload Adhere to all Key Metrics
Key Responsibilities
Posses Excellent Verbal & Excellent Communication Skills Be a Team Player with strong Interpersonal Skills Should have basic knowledge about ISP / Smart Phones / Laptop / Monitor / CPU Flexible to work in Rotational shifts 24*7 Taking ownership of customer issues reported and seeing problems through to resolution Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Direct unresolved issues to the next level of support personnel Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Ensure proper Documentation and closure of all issues Ability to multi-task and prioritize workload Adhere to all Key Metrics
Skill & Experience
Posses Excellent Verbal & Excellent Communication Skills Be a Team Player with strong Interpersonal Skills Should have basic knowledge about ISP / Smart Phones / Laptop / Monitor / CPU Flexible to work in Rotational shifts 24*7 Taking ownership of customer issues reported and seeing problems through to resolution Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Direct unresolved issues to the next level of support personnel Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Ensure proper Documentation and closure of all issues Ability to multi-task and prioritize workload Adhere to all Key Metrics
Related Jobs
2020 jobs live - 293 added today.
