Job Description

Interested candidates please email your resumes on mitaliprasad.satam@axisbank.com Preferred candidate profile Languages Required: Good Communication in English (very important) Position: Phone Banking Officer and Assistant Manager Industry: Banking Job Location: Chennai Age Limit: 30yrs Qualification: Graduation Work Schedule: Rotational Shift and week offs. 5 day working.

Key Responsibilities

The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Role - AXIS Phone Banking Officer Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE) Job Type Full Time Industry - Banking Shift Timing:- This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2days off / No Fixed Consecutive Offs

Skill & Experience

The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Role - AXIS Phone Banking Officer Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE) Job Type Full Time Industry - Banking Shift Timing:- This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2days off / No Fixed Consecutive Offs