Job Description

Interested candidates please email your resumes on mitaliprasad.satam@axisbank.com_x000D_ _x000D_ _x000D_ Preferred candidate profile_x000D_ _x000D_ Languages Required: Good Communication in English (very important)_x000D_ _x000D_ Position: Phone Banking Officer and Assistant Manager_x000D_ _x000D_ Industry: Banking_x000D_ _x000D_ Job Location: Chennai_x000D_ _x000D_ Age Limit: 30yrs_x000D_ _x000D_ Qualification: Graduation_x000D_ _x000D_ Work Schedule: Rotational Shift and week offs. 5 day working.

Key Responsibilities

The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products._x000D_ _x000D_ Role - AXIS Phone Banking Officer_x000D_ Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)_x000D_ Job Type Full Time_x000D_ Industry - Banking_x000D_ _x000D_ Shift Timing:- This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2days off / No Fixed Consecutive Offs

Skill & Experience

The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products._x000D_ _x000D_ Role - AXIS Phone Banking Officer_x000D_ Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)_x000D_ Job Type Full Time_x000D_ Industry - Banking_x000D_ _x000D_ Shift Timing:- This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2days off / No Fixed Consecutive Offs