IT Support -
- 5
- Krishnagiri
- Active
- 6-9 Lacs
- Full Time
- Private
- Urgent
Job Description
-
Date Posted:
2023-11-11 -
Expiration date:
0 -
Location:
Krishnagiri -
Job Title:
IT Support - -
Experience:
5 -
Industry:
IT Software -
Salary:
6-9 Lacs
Job Description
Posses Excellent Verbal & Excellent Communication Skills_x000D_ Be a Team Player with strong Interpersonal Skills_x000D_ Should have basic knowledge about ISP / Smart Phones / Laptop / Monitor / CPU_x000D_ Flexible to work in Rotational shifts 24*7_x000D_ Taking ownership of customer issues reported and seeing problems through to resolution_x000D_ Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams_x000D_ Direct unresolved issues to the next level of support personnel_x000D_ Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues_x000D_ Ensure proper Documentation and closure of all issues_x000D_ Ability to multi-task and prioritize workload_x000D_ Adhere to all Key Metrics
Key Responsibilities
Posses Excellent Verbal & Excellent Communication Skills_x000D_ Be a Team Player with strong Interpersonal Skills_x000D_ Should have basic knowledge about ISP / Smart Phones / Laptop / Monitor / CPU_x000D_ Flexible to work in Rotational shifts 24*7_x000D_ Taking ownership of customer issues reported and seeing problems through to resolution_x000D_ Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams_x000D_ Direct unresolved issues to the next level of support personnel_x000D_ Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues_x000D_ Ensure proper Documentation and closure of all issues_x000D_ Ability to multi-task and prioritize workload_x000D_ Adhere to all Key Metrics
Skill & Experience
Posses Excellent Verbal & Excellent Communication Skills_x000D_ Be a Team Player with strong Interpersonal Skills_x000D_ Should have basic knowledge about ISP / Smart Phones / Laptop / Monitor / CPU_x000D_ Flexible to work in Rotational shifts 24*7_x000D_ Taking ownership of customer issues reported and seeing problems through to resolution_x000D_ Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams_x000D_ Direct unresolved issues to the next level of support personnel_x000D_ Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues_x000D_ Ensure proper Documentation and closure of all issues_x000D_ Ability to multi-task and prioritize workload_x000D_ Adhere to all Key Metrics
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